Warranty

LIMITED WARRANTY STATEMENT

Authorized Local Distributor and/or Service partner warrants to the purchaser (the ‘Customer’) each of Bakka branded products (the “Equipment”) sold through Authorized Local Distributors and resellers are warranted to be free from defects in workmanship and material, under normal intended use and service as given in the “Warranty Period” section commencing from the date of the purchase.

This Limited Warranty is non-transferable and confined only to the first purchaser of the product.
Repairs under the Limited Warranty period shall only be carried by the Authorized Service Center or Personal.
Warranty cover will be void, if and when unauthorized service has been attempted by the user or any unauthorized service center.
In order to obtain limited warranty service, the customer needs to contact and bring the unit to the nearest authorized service center.
When repairing or replacing defective products, we may use reconditioned or refurbished parts/components.
Not Covered in Warranty: Physical Damage, Water Damage, Wear and Tear. We will not consider a Refurbished unit / Refurbished purchase.

WARRANTY CLAIM PROCESS

Customers may register the complaint on the contact details provided below with all the required details and a Valid VAT Tax (GST) invoice. After Validation of the given details and proof of purchase, we will initiate the future process. We will stay in regular touch with the customer via EMAILS and SMS.

LIMITED WARRANTY PERIOD

The warranty period starts at the time of the Product’s original purchase by the first end-user. The warranty period for the device and accessories is defined below·-

a) A year Warranty for the Bags included in the sales package.

Note: This limited warranty period will not be extended or renewed or otherwise affected due to subsequent resale, repair, and replacement of the Product.

AUTHORIZED SERVICE NETWORK DETAILS

For information on Service Network, please contact us on +91 95947 76633 or write us at info@bakkabags.com